THE PROBLEM OF DISPLACED SYRIANS AND THE REFUGEES, DEEMED AS "THE GREATEST HUMANITARIAN CRISIS" NOWADAYS, HAVE GREAT IMPORTANCE IN THE VIEW OF TÜRK TELEKOM AS ALL PUBLIC INSTITUTIONS AND ORGANIZATIONS IN TURKEY.
In this context, Türk Telekom evaluated the local and international studies, reports, academic papers, governmental outputs that were carried out specifically for the refugees in Turkey and identified the priority areas respectively Safety & Security, Health, Education, Unemployment and Integration areas for emergency action planning. However, Türk Telekom believe that these data will not only contribute to the 5 major problems and issues mentioned above, but also contribute to the research to be done in other fields. Within this scope, Türk Telekom would like to thank the current and future partners for having explicitly stated the questions, issues and challenges the populations that are confronted with.
From April 2011 to September 2016, the number of Syrian citizens, escaped from the civil war in Syria and Syrian refugees in Turkey reached 2.7 million, and indeed, with the other refugees, this number exceeds 3.5 million. At the beginning, immigration of Syrians to Turkey was seen as short termed and temporary visit, however, now it has been anticipated that they will be staying in Turkey for a longer time period and the significant portion of the Syrian population will not turn back their countries.
In this Project, Türk Telekom aims to ease problems of refugees and to support them by sharing information of its customers having refugee status with researchers, think tanks, aid commissions, unions, related public institutions that have activities in local, regional, continental and international arenas.
In addition, this project have intention to contribute solution of 5 major problems, having elements as increasing psychological resilience of refugees, decreasing risk factors emanating from their negative life conditions.
Socio-cultural factors can be differentiated by different age, gender, ethnicity or religious groups. In other words, they cannot be generalized. Using the same problem solving methods for all the risk areas will decrease the impact of the support programs. Therefore, we are of the opinion that Türk Telekom datasets will have crucial impact on the research studies including right target groups and classifications.
OVERALL REFUGEES INTEGRATION SITUATION
Integration of refugees have different aspects, and should encompass legal, economic, and social processes. From the perspective of a legal process, refugees have the rights to seek employment, to engage in income-generating activities, to acquire movable and immovable property at least like non-nationals and to enjoy the freedom of movement under the terms of the 1951 Refugee Convention. According to the Convention, they also have the rights to access elementary education (at least like nationals), and to access higher-level education (at least like non-nationals). Second, integration should be considered as an economic process. Refugees should become less dependent on the state through the usage of the rights that are mentioned. Local integration cannot occur if refugees are excluded from the local economy and if their standard of living is lower than the poorest members of the community. In massive refugee movements, income-generating activities can be scarce for refugee households. Thirdly, as a social process, refugees must be able to live without discriminatory or exploitative behavior of authorities or nationals towards them. Social integration process of refugees depends on both pre and post migration experiences. Moreover, social integration mainly depends on four factors that are immigrants’ age, their marital status, gender, and reasons behind the migration. Social integration is a reciprocal process, which is important both for the people of host countries and refugees. Enhancing the social interaction can facilitate it.
Although there are many issues which make interaction difficult for people like language barriers, health problems, traumas, biases, different cultural codes, etc. there are safe and familiar domains for people to interact with each other.
AT THE CURRENT STAGE OF IMPLEMENTATION OF THE HEALTHCARE AND SOCIAL ACTION POLICY, THE NEEDS OF THE RESEARCH INCLUDE THE FOLLOWING ISSUES:
- Attitude of bureaucracy
- Ambiguity in the status of refugees and inadequate communication
- Unemployment and poor living conditions
- Difficulties in reaching the refugee population
- Difficulties in developing neighborhood relations